FAQ

What is Shop Small Biz?

Shop Small Biz is a FREE online directory exclusive to Canadian small businesses and entrepreneurs. Created by CFIB with the support of Interac®, Shop Small Biz connects businesses with each other and with Canadians that support independent business.

Does my business qualify for Shop Small Biz?

To register your business with the Shop Small Biz directory, you must be a privately owned, Canadian company.

How do I sign up?

Getting started is easy, simply click on the Sign Up button on the right-hand side of the page and follow the prompts.

I did not receive my ‘activation e-mail’. Where is it?

Occasionally, the activation email may end up in your junk folder. If the email does not appear in your inbox within one minute, please check your junk mail folder.

Do I need to have a website to promote my business on Shop Small Biz?

No, you do not have to have a website in order to list your business online.

My small business does not seem to fit in any of the provided categories, what do I do?

We do want to keep things as simple and easy to manage as possible for your potential customers, and several categories can sometimes over-complicate a user’s search, causing them to move on before they have found you.

I am a CFIB member. Do I get any extra benefits?

Yes, of course! For a full list of benefits please visit the "Business Owners" page.

How do I get top listing if I am not a CFIB member?

You cannot get top listing if you are not a CFIB member. Fortunately, it is easy to become a CFIB member, and there are several membership benefits beyond Shop Small Biz. For information about becoming a CFIB Member, or to learn about membership benefits and activities, please visit the CFIB website.